Joyce was responsive and focused and did not waste our time during the process. We zeroed in on a few possibilities and came to a decision quickly. Very pleased with the guidance through the mortgage and closing process which is one major reason to have an experienced realtor. My only disappointment was during home inspection item negotiation where i felt like our concerns were too quickly dismissed in the cause of not "upsetting the deal." But this is standard realtor behavior and not a bad refelction on Joyce.